Terms of Service – Real Agent Connect

These are the Real Agent Connect Ltd. terms of service. The rules of the site are designed for the benefit of all users. In case of uncertainty, all members are provided these simple guidelines to help with successful operation of Real Agent Connect Ltd. for all.

By using the Real Agent Connect Ltd. website (“Service”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Real Agent Connect Ltd. reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time here.

You understand and agree that Real Agent Connect Ltd. cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

When you fill out any form on RealAgentConnect.com or any of it’s subdomains you confirm and understand that:

You are 18 years old or older.
You are a human. Forms filled out by “bots” or other automated methods are not permitted.
You are responsible for all Content posted and activity that occurs as a result.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You own the copyright to any images you send to or attach to any form and agree to Real Agent Connect Ltd. using such images on, but not limited to Real Agent Connect Ltd.’s website and social media network as well as any of your own social media platforms that you have given us access to.
You will not hold Real Agent Connect Ltd. responsible for any harm that may come to yourself as a result of using Real Agent Connect Ltd.’s services.
Real Agent Connect Ltd. may share any information you provide about yourself or your listings on platforms including, but not limited to their social media network and any of your own platforms that you have given Real Agent Connect Ltd. access to.
Real Agent Connect Ltd. services greatly enhance your chances of selling your listings, but that there is no guarantee that your listings will sell or that Real Agent Connect Ltd. can help in this in any way shape or form. You are liable to pay for all services ordered on www.RealAgentConnect.com or any of it’s subdomains by the due date on any invoice sent to you.
There will be no refund for any paid advertising ordered through Real Agent Connect Ltd. regardless of whether you sell the property we are promoting for you or not. All services ordered must be paid in full by the due date on any invoice sent to you by Real Agent Connect Ltd.
That after seeing your information in ads we create for you anyone may contact you about the property you are promoting or otherwise with the contact information you provided to us and that we have used in the creation of advertising packages for you. You understand that Real Agent Connect Ltd. has no control over this and that you will not hold Real Agent Connect Ltd. or any of it’s representatives responsible for any unwanted happenings that come as a result of this.
Control of any information you provide Real Agent Connect Ltd. is solely your responsibility and you can choose not to provide this information should you so desire.

ADVERTISING:

By filling out any form on www.RealAgentConnect.com or any of it’s subdomains, you are giving Real Agent Connect Ltd. the right to create advertisements for you with the information provided on the form or information that is accessible through any link you include on the form on Facebook, Instagram, and other social media platforms. You also give Real Agent Connect Ltd. the right to link those advertisements to any link you include on the order form. You hereby give Real Agent Connect Ltd. the right to promote your listing on all social media networks (including but not limited to Facebook and Instagram) on your behalf. You also give Real Agent Connect Ltd. the right to post information about your listing on but not limited to it’s own website and social media network including but not limited to Facebook, Twitter, & Instagram.

You hereby acknowledge and agree that you are solely responsible for all materials that you provide for publishing, display, and distribution by us in connection with the Services, or that you post, publish or distribute in connection with the Services, including without limitation, advertisements prepared by us for you (including all information, trademarks, and photographs contained in such advertisements), information, data, text, software, links, photographs, pictures, graphics, video, messages, files and any other materials (“User Content”). You represent, warrant and agree that no User Content that you provide for publishing, display, and distribution by us, or submitted by you or through Real Agent Connect Ltd. (namely www.realagentconnect.com and any of it’s subdomains), will:

violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights;
contain libelous or defamatory material; or
violate or encourage violation of any applicable laws, regulations, rules, professional codes, codes of ethics, administrative laws, codes of conduct or standards (including, without limitation, rules, standards or codes of conduct for non-governmental or quasi-governmental associations), e.g., federal, state, provincial, or local laws, regulations, rules, professional codes, codes of ethics, administrative laws, standards or codes of conduct applicable to you, data protection, privacy and email communications (collectively, “Applicable Laws”).

For the purpose of clarity, by using us to publish and distribute an advertisement about a property or yourself as a real estate agent prepared by us for you, you are approving the publishing of such advertisement by us on your behalf. You represent and warrant that you have all legal rights necessary to publish and distribute (or necessary to have us publish and distribute) any User Content or that you own such User Content. You represent and warrant that the advertisement prepared by us for you will comply with all applicable laws, rules, and regulations. You hereby acknowledge and agree that we shall, at all times, possess the right to refuse to include and/or to cause the removal of any or all of your User Content for any reason and at our sole discretion. You hereby acknowledge and agree that we may, at our sole discretion, disclose your User Content in order to: (i) comply with law enforcement, court orders, or the legal process; (ii) protect the rights and safety of individuals; and/or (iii) settle disputes over intellectual property ownership.

MODIFICATIONS TO THE SERVICE & PRICES:

Real Agent Connect Ltd. reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Prices of all Services are subject to change at any time.
All prices are posted in Canadian dollars.
Real Agent Connect Ltd. shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

All content posted on the Service is must comply with Canadian & American copyright law.
We claim no intellectual property rights over the material you provide to the Service for the purpose of creating advertisements for you. Your materials uploaded or included on any form available from Real Agent Connect Ltd. remain yours.
Real Agent Connect Ltd. does not pre-screen Content, but Real Agent Connect Ltd. and it representatives have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
The look and feel of Real Agent Connect Ltd. (namely www.RealAgentConnect.com & any subdomains of www.RealAgentConnect.com) may not be copied. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Real Agent Connect Ltd. You may also not copy or re-create any of the systems we use in the promotion of any of your listings without express written consent from Real Agent Connect Ltd.

GENERAL CONDITIONS:

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
Technical support is available but not guaranteed to solve any issues or problems you may have.
You understand that Real Agent Connect Ltd. uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Real Agent Connect Ltd., or any other Real Agent Connect Ltd. service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Real Agent Connect Ltd.
We may, but have no obligation to, remove Content containing Content that we determine in our sole discretion as unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Real Agent Connect Ltd. customer, employee, member, or officer will not be tolerated and will be dealt with to the full extent of the law.
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
You must not transmit any worms or viruses or any code of a destructive nature.
Real Agent Connect Ltd. does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
You expressly understand and agree that Real Agent Connect Ltd. shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Real Agent Connect Ltd. has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
The failure of Real Agent Connect Ltd. to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Real Agent Connect Ltd. and govern your use of the Service, superseding any prior agreements between you and Real Agent Connect Ltd.(including, but not limited to, any prior versions of the Terms of Service).
Questions about the Terms of Service should be sent to info@realagentconnect.com. We will try to answer any questions to the best of our ability, but cannot guarantee a response.

ADVERTISING BUDGETS:

Any advertising budgets entered by you on any form on www.RealAgentConnect.com or any of it’s subdomains gives Real Agent Connect Ltd. the right to spend this budget whether a daily or a lifetime budget with Facebook Ads or Google Ads to promote the property in question on the form or your business as a whole. Real Agent Connect Ltd. or any of it’s representatives will not be held responsible for any accidental advertising budget entries on any form found on www.RealAgentConnect.com or any of it’s subdomains.
You understand that payment of any advertising budgets entered on any form on www.RealAgentConnect.com or any of it’s subdomains are payable to Facebook Ads and Google Ads and are solely the responsibility of you (the customer) to pay and not that of Real Agent Connect Ltd. or any of it’s employees or representatives.
For the purposes of clarity, it should be noted that advertising budgets entered on www.RealAgentConnect.com or any of it’s subdomains will be in the currency of the country your business is located unless otherwise stated on the form you enter the budget on. For example, if you are a real estate agent in Boise, Idaho then advertising budgets you enter in Private Office will be considered to be in USD or American Dollars. If you are a real estate agent in Edmonton, AB then advertising budgets you enter into Private Office will be considered to be in CAD or Canadian Dollars.

PAYMENT OF INVOICES SENT TO YOU BY REAL AGENT CONNECT LTD.:

You understand that any products or services ordered through Real Agent Connect Ltd. will be added to your monthly invoice sent to you from Real Agent Connect Ltd. You agree to pay all costs on any invoice sent to you no later than the due date on the invoice.
You understand that failure to pay any invoice sent to you by Real Agent Connect Ltd. by the due date on the invoice can result in the suspension or termination of any and all of your services with Real Agent Connect Ltd., a complaint being filed with your real estate brokerage, a complaint being filed with your real estate board, and legal action being taken against you.
All unpaid invoices will start to accumulate a 2.5% monthly interest rate charged from 2 weeks after the invoice’s due date.

STATISTICAL REPORTS:

Any statistical report sent or provided to you by Real Agent Connect Ltd. while deemed to be accurate cannot be guaranteed. Even though Real Agent Connect Ltd. will not be held responsible for any differences in data between Google Analytics and any statistical report Real Agent Connect Ltd. sends to you, we suggest checking your stat report against Google Analytics data if you are confused or concerned about the accuracy of any statistical report that Real Agent Connect Ltd. sends to you.
Any statistical report sent to you by Real Agent Connect Ltd. that you share with a client or clients or any other person is done solely at your discretion. You are fully responsible for any data in the statistical report provided to you and how it may be interpreted by your client(s) or anyone else you happen to share it with. Real Agent Connect Ltd. will not answer any questions about any of your listings or statistical reports sent to us by your client(s) or any other person(s) other than yourself.

CREATION OF ACCOUNTS ON YOUR BEHALF

You may from time to time hire Real Agent Connect Ltd. to create an account on your behalf on platforms like, but not limited to Facebook, Facebook Ads, Google Ads, Instagram, and more. When hiring Real Agent Connect Ltd. to create an account on any platform on your behalf you certify that you are allowing Real Agent Connect Ltd. and any of their employees and/or representatives to agree to all terms and conditions and the privacy policies of any of said platforms that you have hired Real Agent Connect Ltd. to create an account on for you. You understand that terms and conditions for any of said platforms are readily available online and that you have already read them before hiring Real Agent Connect Ltd. to create an account on the platform on your behalf. You will not ever hold Real Agent Connect Ltd. and/or any Real Agent Connect Ltd. employees and/or representatives responsible for any unwanted circumstances that might arise from the creation of accounts on platforms you have hired Real Agent Connect Ltd. to create for you on your behalf. You also understand that Real Agent Connect Ltd. cannot answer questions about any terms and conditions or the privacy policies of of any platform that you hire Real Agent Connect Ltd. to create an account on on your behalf. Questions about terms of service, privacy policies, and other information related to your account on said platform should be taken up with the platform itself before you ever hire Real Agent Connect Ltd. to create an account for you on the platform on your behalf.

PIXEL INSTALLATION:

While setting you up to use some of our marketing systems Real Agent Connect Ltd. or one of our employees or representatives may ask that you install coding and/or pixels from Google Tag Manager on your website. Real Agent Connect Ltd. may then use Google Tag Manager to install coding and/or pixels on your website from but not limited to Facebook Ads, Google Ads, and Google Analytics. You understand that it is solely your responsibility and not that of Real Agent Connect Ltd. or any Real Agent Connect Ltd. employee or representative to make sure that the Privacy Policy and Terms Of Service on your website are up to date to reflect for your users any code or pixel installed on your website by Real Agent Connect Ltd. or any Real Agent Connect Ltd. employee or representative.
You understand that you can ask us at anytime which pixels or coding we have installed on your website for the purpose of updating your Terms of Service and/or Privacy Policy or for any other purpose by contacting Real Agent Connect Ltd.
You understand that you may never under any circumstances hold Real Agent Connect Ltd. or any Real Agent Connect Ltd. employee or representative liable for any unwanted circumstances that may result from the installation of any code or pixel installed on your website by Real Agent Connect Ltd. or any Real Agent Connect Ltd. employee or representative.

DATA YOU PROVIDE TO US:

When you provide any data to us through a .csv or or any other type of file or data you are confirming that we have right to advertise to or email to any of the contacts on the .csv file or any other type of file or data on your behalf. You confirm that at no time will you ever hold Real Agent Connect Ltd. or any of it’s employees or representatives liable for any unwanted circumstances that result from us emailing, advertising to, or otherwise contacting any person whose data you have provided to us for this purpose.
You understand that it is up to you and not Real Agent Connect Ltd. or any of Real Agent Connect Ltd.’s employees or representatives to confirm that you are allowed to have Real Agent Connect Ltd. advertising to or otherwise contacting (through email for example) any person whose data you provide to Real Agent Connect Ltd. Please check all applicable email marketing or other advertising laws and standards that may apply to you before you hand any contact data over to Real Agent Connect Ltd. for the purposes of advertising to or contacting via email on your behalf.

EXCLUSIVITY:

We do have exclusivity agreements with some real estate agents and real estate brokerages in some areas. If you pay a setup fee and are a real estate agent or real estate brokerage in one of these areas, or if we decide we do not want to work with you for any other reason, your setup will be refunded in full in a timely manner.
To inquire about exclusivity, please email info@realagentconnect.com at anytime.

CANCELLATION OF YOUR SERVICES FROM REAL AGENT CONNECT LTD.’S END:

Real Agent Connect Ltd. reserves the right to either not work with you at all or to cancel any and/or all services with you at anytime.
If Real Agent Connect Ltd. cancels any service they provide you with, any monthly fees charged for any service will be invoiced or refunded to you at a price pro rated for the amount of days left in the month when Real Agent Connect Ltd. cancels its service with you. For example, if you are paying $30 per month for one of our products or services and you cancel with 3 days left in a month with 30 days in it then you would be refunded $3. Facebook Ads and Google Ads budgets are charged directly to you from said platforms and are non refundable. We will shut off all ads currently running on your accounts within one business day of Real Agent Connect Ltd.’s cancellation of services with you. At that time, advertising budgets will no longer be spent on those platforms. Any outstanding advertising budgets still to be paid would likely be charged to you at the time of cancellation of your accounts, but this would be at the discretion of the terms of those accounts. Once again, those accounts will be cancelled within one business day of your termination of services with Real Agent Connect Ltd.
Only the remainder on the monthly fee for the month Real Agent Connect Ltd. cancels it’s services with you will be refunded upon cancellation. All other fees including but not limited to any services or advertising packages ordered through Private Office or any other subdomain of www.RealAgentConnect.com must still be paid in full. Failure to pay any outstanding amount even after Real Agent Connect Ltd.’s cancellation of services with you can result in a complaint being filed with your real estate brokerage, a complaint being filed with your your real estate board, and/or legal action being taken against you.
If Real Agent Connect Ltd. cancels it’s services with you, you are no longer permitted to use any Real Agent Connect Ltd. branding on but not limited to your website, social media network, and/or print advertising. This includes but is not limited to any animated videos we have created for you (even if you previously paid for them), your custom “Client Presentation Graphic”, or our logos / branding that you may have posted on your website, social media network, or print advertising. Failure to remove any and all Real Agent Connect Ltd. branding upon cancellation of services by Real Agent Connect Ltd. from but not limited to your website, social media network, and/or print advertising can result in a complaint being filed with your real estate brokerage, a complaint being filed with your your real estate board, and/or legal action being taken against you.

CANCELLATION OF SERVICES BY YOU:

You can cancel your services with Real Agent Connect Ltd. at anytime. Any monthly fees charged for any product will be invoiced or refunded to you at a price pro rated for the amount of days left in the month when you cancel. For example, if you are paying $30 per month for one of our products or services and you cancel with 3 days left in a month with 30 days in it then you would be refunded $3. Facebook Ads and Google Ads budgets are charged directly to you from said platforms and are non refundable. We will shut off all ads currently running on your accounts within one business day of your termination of services with Real Agent Connect Ltd. At that time, advertising budgets will no longer be spent on those platforms. Any outstanding advertising budgets still to be paid would likely be charged to you at the time of cancellation of your accounts, but this would be at the discretion of the terms of those accounts. Once again, those accounts will be cancelled within one business day of your termination of services with Real Agent Connect Ltd.
Cancellation of services will not be processed until all currently outstanding invoices you have with Real Agent Connect Ltd. are payed in full.
Only the remainder on the monthly fee for the month you cancel will be refunded upon cancellation of services. All other fees including but not limited to any services or advertising packages ordered through Private Office or any other subdomain of www.RealAgentConnect.com must be paid in full before cancellation of your services with Real Agent Connect Ltd. will be processed.
If you cancel your services with Real Agent Connect Ltd. you are no longer permitted to use any Real Agent Connect Ltd. branding on but not limited to your website, social media network, and/or print advertising. This includes but is not limited to any animated videos we have created for you (even if you previously paid for them), your custom “Client Presentation Graphic”, or our logos / branding that you may have posted on your website, social media network, or print advertising. Failure to remove any and all Real Agent Connect Ltd. branding upon cancellation of services with us from but not limited to your website, social media network, and/or print advertising can result in a complaint being filed with your real estate brokerage, a complaint being filed with your your real estate board, and/or legal action being taken against you.

Note: All Terms of Service are subject to change without advanced notice, and any changes will be posted here. Please check back regularly.